77cd's Privacy Policy —
Your Information Is Our Responsibility
Learn transparently how we collect, use, and keep your personal information secure.
1 Introduction and Scope
77cd ("we", "our") is a trusted online entertainment platform in Bangladesh. This Privacy Policy ("Policy") describes how 77cd collects, stores, processes, and discloses your personal information through our website 77cd.lat.
This Policy applies to all 77cd services — including live casino, cricket betting, slot games, fishing games, and any related activities. By creating an account or using our services on our platform, you are considered to have accepted the terms of this Policy.
If you have any questions about this Policy, please contact our support team. We provide service in English 24/7.
2 What Types of Information We Collect
77cd only collects information that is necessary to provide our services properly. The different types of information are described below:
Identity Information
Information you provide at the time of account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (for KYC verification)
Financial Information
Information required to complete transactions:
- bKash / Nagad / Rocket account number
- Transaction amount and history
- Deposit and withdrawal records
- Bank account details (where applicable)
Technical Information
Information about your device and connection:
- IP address
- Browser type and version
- Operating system
- Device identification information
- Login date and time
Gaming Activity
Information about how you use the platform:
- Game play history
- Bet amounts and results
- Session duration
- Preferred game categories
- Bonus receipt and usage history
3 Purpose of Using Information
77cd uses the information collected from you only for the following legitimate purposes. Information is not used for any other purpose without your consent.
| Purpose | Explanation |
|---|---|
| Account Management | Information is used to create, verify, and keep your account secure. |
| Service Delivery | To complete game play, betting, deposit, and withdrawal processes. |
| Age Verification (KYC) | To ensure services are provided only to individuals aged 21 or above. |
| Financial Security | Information is verified and monitored to prevent fraud and money laundering. |
| Customer Support | To resolve your issues quickly and provide accurate assistance. |
| Responsible Gaming | To identify excessive gaming tendencies and provide necessary support. |
| Personalization | To provide game recommendations and offers based on your preferences. |
| Legal Obligations | To maintain records required to comply with applicable laws and regulations. |
4 Cookies and Tracking Technologies
What Are Cookies and Why Do We Use Them?
Cookies are small data files stored in your browser. 77cd uses the following types of cookies:
- Essential Cookies: For operating the platform's core functions — protecting login sessions, verifying security, and keeping the site's main features active.
- Functional Cookies: To remember your preferences (language, display settings).
- Analytics Cookies: To analyze site usage patterns and improve our services. These cookies contain no personally identifiable information.
Cookie Controls
You can manage or delete cookies from your browser settings at any time. Please note that disabling essential cookies may prevent some important platform features from working properly.
5 Sharing Information with Third Parties
77cd does not sell your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
Payment Providers
Payment providers such as bKash, Nagad, and Rocket receive only the information necessary to process transactions. They do not receive any information about your gaming activity.
Security Services
Limited information is shared with specialized technology partners to ensure fraud detection and cybersecurity.
Legal Authorities
Required information may be provided on the basis of court orders, legal obligations, or government directives. Only the specifically requested information is provided in such cases.
6 Data Security Measures
77cd is committed to ensuring the highest level of security for your information. We apply industry-standard technical and organizational measures.
SSL encryption
256-bit SSL encryption is used for all data transfers.
Firewall Protection
Advanced firewalls and intrusion detection systems are active.
Access Control
Under strict access control policies, only authorized personnel can access data.
Regular Audits
Regular internal audits and reviews of security measures are conducted.
Steps in Case of a Data Breach
If there is any reason to believe that the security of your information has been compromised, 77cd will notify you as soon as possible and take necessary corrective action. Our incident response team is active 24/7.
7 Data Retention Period
Active Accounts
We retain your information for as long as your account remains active. During this period, your complete account history, transaction records, and gaming activity are kept.
After Account Closure
Even after your account is closed, certain information — particularly financial transaction records — may be retained for a defined period to meet legal obligations. After that period, the information is securely deleted.
Data Deletion Requests
You may request deletion of your information at any time. However, information subject to legal obligations, such as financial transaction records, may not be deletable before the specified period. Send such requests directly to our support team.
8 Your Data Rights
77cd believes that you should have the highest level of control over your own information. Your key rights are outlined below:
Right to Access
You may request at any time to know what information we hold about you. We will provide a summary of your information within a reasonable time.
Right to Correction
You have the right to request correction if there is any inaccuracy or incompleteness in your information. Some information you can update yourself directly from your account profile.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will consider such requests appropriately.
Right to Data Portability
In certain circumstances, you may request that your information be provided in a machine-readable format that can be used with another service.
9 Protection of Minors
Registration Prohibited for Those Under 21
77cd strictly provides services only to individuals aged 21 or above. We do not intentionally collect information from any minor.
Age verification is a mandatory step in the registration process. If we find that a person under the age of 21 has registered on our platform, that account will be immediately closed and all associated information will be deleted.
If you are aware that a minor has created an account on our platform, please contact us.
10 Changes to the Privacy Policy
Policy Updates
77cd may update this Privacy Policy from time to time. In the event of changes, we will notify you in the following ways:
- The updated policy will be published on this page with the date of the update noted.
- For significant changes, a notification will be sent to your registered email.
- Continued use of the platform after that will be considered acceptance of the new policy.
Related Policies
Alongside this Privacy Policy, please also read our other policies relevant to your experience. For more details, see our Terms and Conditions and Responsible Gaming pages.
11 Contact Us
If you have any questions, concerns, or information-related requests about this Privacy Policy, please contact us.
Live Chat Support
24/7 Support in Bengali
Use live chat for instant help.
We generally process all information requests as quickly as possible. Complex requests may require additional time. All communication can be done in Bengali.